Help us improve Imfundo360 by sharing your thoughts, suggestions, or concerns. Your voice makes our platform better for every school, parent, and student.
You can use the feedback form on this page to send suggestions, report issues, give praise, or file complaints. Just fill out the form with your details and message, and we’ll review it promptly.
You may choose to provide your email or submit feedback anonymously. However, providing contact details allows us to follow up for more information if needed.
We aim to review and respond to all feedback within 48 hours on business days. For urgent issues, please contact us directly via the provided support channels.
Currently, the feedback form does not support file attachments. If you need to share screenshots or documents, please contact us via email or WhatsApp with your details.
Your feedback is reviewed by our team and categorized. Important issues or suggestions are prioritized, and you may be contacted if you provided your email for follow-up.
Yes, you can submit feedback on behalf of your school, organization, or group. Please clearly state this in your message so we can address it appropriately.
We take all feedback seriously and use it to improve our platform and services. While not every suggestion results in immediate change, your input helps shape future updates.
We welcome all kinds of feedback, including suggestions for new features, bug reports, praise for our work, and complaints. Honest and constructive feedback helps us improve.
If you want to update or retract your feedback, please contact our support team via email with the details and we will assist you.
We welcome all feedback, including critical comments. Our goal is to learn and improve, so we review negative feedback carefully and respond professionally and constructively.
Yes, the email field in the feedback form is optional, allowing you to submit feedback anonymously if you prefer.
